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“Choose the underestimated contender, whose secret weapons are passion and purpose,” she says. “Hire the Scrapper.” This great talk is given by UPS Human Resources exec. Regina Hartley. She discusses the true value of a resume by categorizing applicants into two classes: “Silver Spoons” and “Scrappers.” At first glance, you may be more inclined to hire the Silver Spoons, the candidates with perfect resumes and big name schools on their roster. However, Hartley recommends giving those who’ve experienced adversity a second glance. People with the grit to keep on chugging may be more motivated, persistent and adaptable in the workplace.