Account Manager

Our client, a company that specializes chemicals manufacturing and distribution, is looking for an Account Manager.  

Qualifications / Requirements

  • Microsoft Office
  • CRM a plus

Responsibilities

  • Maintain, develop and update customer opportunities, strategic account plan, call reports into CRM.
  • Report in a monthly basis top line growth (Sales, Volume and Gross Margin)
  • Respond to and follow up sales enquiries by post, telephone, and personal visits.
  • Maintains multi relationships with customers and key accounts.
  • Ensures the company is in compliance with all local laws and regulations.
  • Maintain and develop existing and new customers through planned individual account support, and liaison with internal order-processing staff.
  • Monitor and report on activities and provide relevant management information.
  • Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business aims.
  • Manage product/service mix, pricing and margins according to agreed aims.
  • Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer and satisfaction.
  • Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
  • Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development.
  • Carry out customer surveys.
  • Attend training and to develop relevant knowledge and skills.
  • Codes of business conduct leadership and compliance.
  • Self-development and continuing personal development
  • EHS&S 100% compliance

Education / Training

  • Bachelor’s degree (B.A.) from a four year college or university.
  • 1 – 2 years related experience and/or training.
  • Or equivalent combination of education and experience.