BSS Solution Architect (JN -052019-3960)

Our client is a leading telecommunication and digital services provider which serves 50 million customers and employs over 12,000 people around the world. They are currently looking for a BSS Solution Architect.

Qualifications / Requirements

  • 5+ years’ experience as IT architect leader implementing and/or migrating BSS systems like CRM, Billing and charging/rating for telecommunications or cable companies.
  • Proven experience running or being part of a transformation project.
  • Managerial experience in large size organizations, especially around managing people in multi-cultural environments.
  • TM Forum, BSS/OSS a plus.
  • Fluent in Spanish and English.


  • Proven leadership skills: Ability to influence, build relationships and credibility quickly.
  • A team player, able to work well with different teams in a global/local environment.
  • Exceptional service and results orientation.
  • Good project management knowledge to drive, track and deliver initiatives.
  • Ability to multi-task and manage priorities in a structured way.
  • Effective communicator with the ability to make effective and persuasive speeches and presentations to senior management.
  • Able to travel 50% as the role will involve a lot of interactions with markets in LATAM.


  • Act as a technical leader in BSS domain assigned (specifically Revenue, Billing and Provisioning) to determine required solutions and roadmap that meet the business needs for LATAM region.
  • Facilitate business requirements gathering, lead the requirements analysis to provide an adequate solution that meets the business needs – following the established strategy, methodologies, and frameworks.
  • Design the general architecture of the BSS domain assigned, that means identifying all the components that will be integrated to achieve the correct functionality of the ecosystem.
  • Participate in the Enterprise Architecture definition and ensure alignment of the solution under the assigned domain with this Architecture principles and standards.
  • Work with technical and functional teams (including vendors) to ensure effective delivery of systems that meets functional and non-functional expectations. Manage possible conflicts.
  • Elaborate and Manage budget for Billing domain.
  • Build strong relationships with other Architects to ensure collaboration and improve cross-program architecture decision making
  • Drive end-to-end delivery of systems implementation of BSS domain assigned guaranteeing accuracy on requirements, quality of solution and documentation as well as timeline accomplishment.
  • Coordinate the work performed by local architects and vendors ensuring delivery and performance as per agreements and adequate resource assignment.
  • Ensure compliance of all IT KPIs related to Billing domain.
  • Lead strategic contract negotiations and vendor acquisition from the technology side.
  • Drive team reviews of specific Solution Definitions, make changes as required, and recommend alternative solutions where appropriate.
  • Support change management activities to secure proper adoption.