Carrier Relations

Our client, one of the world leaders in the Telecommunication industry, is looking for a Carrier Relations specialist

Qualifications / Requirements

  • 2 – 3 years of experience in similar positions in the Telecom Industry.
  • High attention to detail.
  • Organized.
  • Fully bilingual (English/Spanish).

Responsibilities

  • Solicit and manage large amount of lease price requirements for off-net fiber-optic capacity transport circuits and routes in the Americas and the Caribbean, supporting commercial and wholesale projects.
  • Develop productive relationships with current wholesale fiber-optic vendors and explore the establishment of new ones, monitoring their performance.
  • Negotiate circuits’ price and terms, analyzing cost effectiveness and risk factors.
  • Validate signed NDA, MSA and SLA with every vendor and suggest improvements in the already signed ones.
  • Execution of lease contracts for fiber-optic off-net circuits.
  • Coordinate with internal clients pursuing low cost, proper and timely service delivery.
  • Register into the inner system the executed purchases with all pertinent information, attaining their appropriate reporting to the finance and provision departments.
  • Identify disconnections’ costs and requests processes to vendors, registering them into the internal system for their appropriate handling and reporting.
  • Evaluate and implement methods to accomplish better fluidity of procedures for correct and speedy results.
  • Perform monthly calculations of service outages’ time and reimbursement due for circuits subject to SLA credit and claims to vendors, according to signed agreements and contracts.
  • Train other employees in processes and regulations pertinent to tasks related to Carrier Relations.
  • Collaborate in the renewal of existing circuits.