Product Manager

Our client is a Telecommunications service provider, right now they are looking for a Product Manager and will be responsible for managing their current and future portfolio of products and services. This position reports directly to the CCO (Chief Commercial Officer).

Qualifications / Requirements

  • 7+ years of telecom or technology Product Development experience, ideally in a Service Provider environment;
  • Proven experience managing others.
  • Project management expertise skills.
  • Experience in defining and driving programs.
  • Strong verbal, written, analytical, and critical thinking skills.
  • Multilingual is preferred (English & Spanish) and/or Portuguese.

Responsibilities

  • Provide effective leadership of the product management team:
    • Clearly define roles and responsibilities.
    • Provide mentoring, guidance and timely feedback on performance and areas for improvement.
  • Responsible for investigating, selecting, and driving the development of the products and services of the company (existing products and services & new products and services).
  • Responsible for developing product road maps and life-cycle management, updates to current products, product marketing (outbound/inbound marketing), and product management.
  • Lead the development of new products and services based on market trends and/or guidance of corporate development and current initiatives (verticals). Development of new products may require direct engagement with corporate development as M&A or Strategic Partnership may be involved.
  • Responsible for product position, portfolio strategy.
  • Develop business cases and strategic rationale for new products, and present to executive audiences.
  • Develop business case for special projects, present to executive audience for approval.
  • Serve as an expert and proxy for executives and team members in products, technologies, and markets.
  • Evangelize product vision and concepts across internal constituents – executives, business owners, marketing, engineering, and field leaders.
  • Responsible the product life cycle from strategic planning to tactical execution.
  • Oversee product plans that document expected milestones; from product development to product launch, to product maintenance; also generate products documentation that details the functionalities of the products that ultimately will be provided to customers.
  • Responsible for service price table.
  • Oversee 3rd party products and services that will be integrated with the company’s product / service, if applicable.
  • Oversee vendor selection process if new services require additional features on new equipment / technologies that the company needs to acquire.

Education / Training

  • BS/MS in relevant field, or equivalent experience within the telecommunications industry (wholesale or enterprise).
  • MBA degree a definite plus.

Background

  • Prior work experience in Fiber Optic Communications is a must (within the Submarine industry preferred).
  • Experience in working within the wholesale market is a must.
  • Experience in IP Technology and DWDM is a must.
  • Experience in working with a Datacenters is preferred.
  • Must have experience in creating a business case.
  • Understanding of Market and how specific requirements meet customer needs: able to take abstract requirements and specifications and turn them into specific product requirements.
  • Knowledge of Telecom market in LATAM a plus.
  • Understanding of the company’s corporate goals and objectives, markets, competitors, positioning, product portfolio and internal organization.
  • Understanding of advanced Project Management techniques and processes.
  • Strong sense of teamwork and collaboration, particularly cross-organizationally and cross-functionally. Emphasis on building solid working relationships.
  • Excellent interpersonal communication and presentation skills.
  • Ability to maintain a proactive and positive approach to resolving conflict and or business issues.
  • Demonstrated ability to work well in a team and with people in other functions, to multitask and to thrive in a structured environment.
  • Demonstrated ability to influence and lead cross-business unit and/or cross-functional teams, manage internal resources and manage outside professionals.