Administrative Assistant / Sales Support

Our client is a leading online retailer of supplies to small businesses. Honored with many prestigious awards including South Florida Business Journal Business of the Year and one of the 500 fastest growing companies by industry leading Internet Retailer Magazine. Right now they are looking for an Administrative Assistant / Sales Support to join their team

Qualifications / Requirements

  • Strong Attention to Detail.
  • Strong Interpersonal and People Skills.
  • Excellent Communication Skills.
  • Problem-Solving Skills.
  • Positive Attitude.
  • Multi-tasking.

Responsibilities

  • Make inbound and outbound customer calls as assigned by the National Sales Manager.
  • Assist with customer service related phone calls calling customers, vendors and delivery companies.
  • Act as a backup within the department as needed.
  • Assist with the returns process.
  • Respond to inquiries from Amazon customers related to orders.
  • Contribute to the Team effort and goals by accomplishing related tasks as needed.
  • Other Office Management duties as assigned.
  • Entering purchase orders for the direct sales team.
  • Compile tracking details for orders.
  • Run campaigns and input data into Salesforce as directed by the national sales manager.

Education / Training

  • High School diploma required.

Background

  • Proficiency in Microsoft Office including Word, Excel, and Outlook.
  • Familiarity with Online Shopping.